Get in touch

Last updated: 2026-11-02T17:37:30+00:00

There is no contact form on this page and there is no phone number, because we would rather have a written record than a conversation nobody can check afterwards.

Email

Write to [email protected] for anything concerning this website: an error in the text, a broken link, a question about the privacy or cookie pages, or a page that pretends to be us.

Account, payment and bonus questions

The gaming platform, not this website, is where these must be dealt with. When you just need a quick answer, the live chat in your account beats every other option; anything formal, along with documents, should instead go to the platform's own support address. From here we cannot reach into an account, so no email to us will open it, release a withdrawal or bring back a bonus.

What to include

• Quote the account's registered email so we can pull up the right case.
• The specific date and time, and your time zone as well.
• A screenshot if the problem is something visible on screen.
• Payment-related queries need the transaction reference included.

Having all four details to hand generally means a case can be looked at right then. Not including them means our opening reply is just asking for them, which burns an extra day.

Response times

This page makes no promise about a set number of response hours. Response speed shifts with the hour, and a guarantee that quietly falls apart around 3am does more damage than simply offering none. Messages are dealt with in the order they land.

Complaints

A reply that fails to resolve your issue should be followed by a written request and escalation via the operator's complaints procedure. If that path runs out, the authority behind the licence is next, and its details are in the platform's footer.