Responsible gambling

Last updated: 2026-11-02T15:20:46+00:00

Long term, gambling means losing money. Rather than serving as a caution, the house edge is simply the maths that finances the entire operation, unaffected by any bonus, filter or strategy. Everything below follows from that.

Decide before you start

Your tolerance for loss needs setting prior to the first deposit rather than in the middle of a bad run. Set while calm, a limit endures; set mid-chase, it typically fails to hold. What you spend should be seen as entertainment's cost, never as an investment due to come back.

The tools in your account

• Deposit limit — the maximum you can pay in over a day, week or month.
• Loss limit — a cap placed on total net losses for a set period.
• Session reminder — a notification telling you how long your play session has run.
• Time-out — a chosen-length lock placed on the account.
• Self-exclusion — puts the account out of action for an extended stretch.

Drop a limit and it takes hold instantly. Raising one takes longer by design, so that a limit cannot be removed at the exact moment it matters most.

Warning signs

There are three signs to catch early rather than late: reaching for money that had another purpose, betting again simply to recover what has already gone, and letting people close to you believe less time or money is involved than really is. On its own, any single sign is not very telling. Combined, these three tell you something.

Where to get help

Independent of us, every one of these organisations operates on its own.

• BeGambleAware — reachable free on 0808 8020 133, confidential and available 24 hours a day.
• GamCare — provides free support and treatment via the identical national helpline.
• Gamban — blocks gambling websites on whichever devices you install it on.

Under-age gambling

Accounts are for adults aged 18+ and over. Where a device is shared, parental controls plus keeping login details hidden are worth using. If a minor has opened an account, we shut it down and cancel the winnings.